We casually go through google reviews of products/services that it has become a regular thing. However, most of us dont really know how impactful their words will be for any potential customer. more than half of potential customers make their final decision based on customer reviews. At 5centsCDN, the dedicated team is working day and night to make your experience great and it means the world to us when valuable clients say a word or two about us to help spread the word. Medium and small level businesses thrive on word of mouth, also we’re offering you a little something special for each google review. So buckle up!
Why are Google reviews important?
In today’s world of constantly evolving technological advancements, one cannot simply deny the importance of customer reviews and their feedback. Word of mouth can only do so much when it comes to a business, people actually want proof of good service and satisfied users before opting for anything. A study states that customer reviews are one of the most powerful tools to influence customers’ behavior and around 88% of consumers rely on reviews before making a purchase.
Good vs bad review
No matter how desperate a business is for customer reviews, there will always be one hesitation which is the fear of receiving a bad review. Businesses need to understand that receiving a bad review is not necessarily a sad thing. We’re all familiar with the famous saying that bad publicity is still publicity. Once people get talking about your products and services, you would know what are the areas for improvement.
Above all, actively replying to bad reviews and genuinely making an effort to resolve a situation resonates with your new potential customers. It reflects how much you care about your clients. A study actually found that bad reviews can increase conversion by 67% if used correctly for your own advantage.
Google reviews for better reach
People often believe that the reviews are solely for the purpose of good or bad publicity. However, it is so much more than that. The quality and quantity of reviews on Google can be the most important factors for SEO to help rank higher on search engines. It’s pretty simple; when someone looks up a local business on Google, the listings that include all essential information such as an address, contact info, bio, timing, and customer reviews show at the top because of greater credibility. It ultimately ends up receiving more clicks. A rating higher than 4.4 with at least 15 reviews is a great start and offers strong proof of your trustworthy services.
Other helping factors
In today’s age, an internet user will find a way to dig information about your company, services, and products. There are numerous websites such as glassdoor, yelp, and social media platforms where reviews appear. So to maximize the effect of all positive feedback you’re getting requesting customers to leave reviews on Google+ Local page should be the priority.
What’s in it for you?
We live in a fast-paced world where no one has got time to stop and talk about something that is not important to them. So why would they leave a review for your company and that too, a good one? Basically, your services need to be extraordinary for them to actually take a moment and leave a review. Apart from that, quick and efficient customer service proves extremely helpful in making a long-lasting impression.
At 5centsCDN, we are extremely considerate of our customers’ time and value them. So if you are kind enough to leave a google review for us, we’d offer you $5 in your account as a token of appreciation.
5centsCDN offers some powerful features that help make your streams flow smoothly using multi PoPs placed strategically worldwide. If you’re new to this, we’d be happy to assist you and tell you more about our services.
