Category: Glossary

A “closed ticket” refers to a customer service or technical support request that has been successfully resolved or otherwise concluded.

An “open ticket” typically refers to a customer service or technical support request that has been logged into a ticketing system but has not yet been resolved or closed.

Custom development refers to the creation of software, applications, websites, or other digital solutions that are specifically tailored to meet the unique needs, requirements, and preferences of a particular individual, organization, or business. Instead of using off-the-shelf solutions or pre-built templates, custom development involves building a solution from scratch, often through coding and programming, to […]

Techniques to accelerate the loading of dynamic web content.

 A security feature allowing controlled access to resources on a different domain.

Controlling the rate of incoming requests to prevent abuse.

 Anticipatory loading of resources to improve performance.

The number of requests received per unit of time.

The time taken to fetch content from the origin server.

A system that allows users to select and watch video content at their convenience.