Why do we charge a set-up fee for the Trial?

Charging a setup fee helps deter individuals from abusing our trial system by creating multiple accounts for illegitimate purposes, such as spamming or data mining. The set-up fee of $0.99 is refunded as Credit Balance after payment completion in your account.

Read More

Bandwidth Auto Recharge

To automatically add bandwidth when your service’s monthly usage reaches a set threshold, follow these steps: This feature ensures your service remains active with no interruption by automatically adding bandwidth as needed.

Read More

What is the billing calculation process for recording minutes?

Billing for recording minutes involves combining the minutes spent on both DVR (Digital Video Recorder) activities and NDVR activities. The calculation is done as follows: Recording Minutes= DVR Minutes+NDVR Minutes This comprehensive metric considers the time spent on both DVR-enabled recording and NDVR recording activities on the Streams platform, ensuring precise billing for usage. It’s […]

Read More

How to prevent service from stopping when there is no bandwidth?

You can always keep $300 in your 5centsCDN Wallet account or top up your account with Add-on Bandwidth to prevent suspension. Please be aware that Add-on Bandwidth has an expiration period of 11+ months from the date of purchase. For instance, if you acquired 100 TB in October 2023, any unused portion of the Add-on […]

Read More

How to set up your account?

Welcome to 5centsCDN! We’re eagerly anticipating your arrival. Getting started is a breeze – just create an account with us, and you’ll be on your way to using our services in no time. We also provide a trial service to ensure our solution aligns with your needs. You can either opt for the trial service […]

Read More

What are the payment terms & conditions for an affiliate program?

 Payment methods include PayPal, prepaid debit cards, or direct deposit electronic ACH bank transfer payments to an affiliate’s bank account. Affiliate payouts are processed every 30 days from the previous payout date. To request a payout as an affiliate, the minimum withdrawal amount must be $50, and only referrals 90+ days old are eligible for […]

Read More

What are the limitations on Affiliate’s Pay?

Below, you’ll find an explanation of the terms and conditions. Affiliates will receive a commission for the first purchase made by a new customer who is not in an active sales process with us at the time of the affiliate link click.  The customer needs to be an active customer for a period of at […]

Read More

What is an Affiliate commission?

Affiliate marketing is a dynamic business arrangement where individuals, known as affiliates, have the opportunity to earn commissions by effectively promoting and selling products or services offered by others. These affiliates handpick products or services they have a genuine interest in, actively endorse them, and subsequently receive a share of the revenue generated from each […]

Read More