Phone verification is mandatory for all clients. You can verify your number through SMS. If you are failed to verify your number then check the below-mentioned steps. Double-check your mobile number is correct or not. Provided number must be working. No need to specify your country code in mobile number. If you are still facing […]
Category: Account & Billing
Do I need to add international code to the number?
Phone verification is mandatory for all clients. No need to add the international code to the phone number. While selecting your country the international code will automatically generate with your number. If you are facing any issue in mobile number verification, Please double check your mobile number. You may contact support via live chat or […]
Do you support call to verify number?
Currently, you can only verify your number through SMS. We will add this feature soon. If you are failed to verify through SMS then you can contact our support team any time via live chat or support ticket.
I have multiple service IDs or products how to a switch between them?
This article explains how to switch between multiple IDs or products, log in to 5centsCDN console. Click the client portal, you can see the list of all services. Click the manage button to access the service. In another way, Simply click the ” CDN dashboard”, you will get the list of your services. Click the […]
What are the payment methods supported?
5centsCDN supports the following payment methods PayPal Visa Master Card AMEX
How can I make my payments for my invoices?
This article explains how to make your invoices, please follow the below-mentioned steps Login to 5centsCDN console Goto CDN Dashboard > Billing > Invoices Here you can see the invoices, select on the unpaid invoice Click the pay button Or Go here https://cp.5centscdn.com/clientarea.php?action=invoices 5centsCDN supports the following payment methods PayPal Visa Master Card AMEX
Do you accept AMEX?
5centsCDN accept AMEX payment method. We are accepting the following payment methods Paypal Visa Master Card AMEX
What is sub accounts?
Sub-account are users who can access your product and services on the main account. This is typically your technical engineer or developers etc. We do not recommend creating sub-accounts for your clients if you are reselling as they will have full access to your account. To create a sub-account, Please refer the below mentioned KB […]
How to change CDN console password?
For changing console password, follow the below steps Login to 5centsCDN console Click on the drop-down menu beside your name on the NAV bar! From the list select change password Type the existing password and new password Click on save changes
What is the major difference between yearly and monthly plan?
Price per TB Yearly Per TB = $30 Monthly Per TB = $15 BW validity (Starting 3 TB) Yearly BW valid for 12 months Monthly BW valid for a month For Yearly plan: File Transcoding, Recording Minutes and Cloud Storage usage reset each month!