Category: Account & Billing

To create a sub-account, begin by creating or locating an existing contacts record. This can be done by going to Control Panel > Contacts/Sub-Accounts Then to convert the contact into a sub-account, and therefore allow the contact to login, just tick the Sub-Account checkbox. Next, enter a password and then tick the various options that […]

North America Atlanta Ashburn Chicago Dallas Montreal Newark Queretaro Salt Lake City San Jose Santa Clara Seattle Toronto Washington Europe Amsterdam Antwerp Athens Bucharest Budapest Frankfurt Helsingborg Kiev Milan London L’viv Paris Odessa Trondheim Vienna Asia Pacific – Australia Delhi Mumbai Jaipur Moscow Lemesos Hong Kong Singapore Tokyo Melbourne Sydney South America Sao Paulo

North America Chicago Miami Seattle New York City Denver Los Angeles Toronto Europe Amsterdam Paris Frankfurt London Vienna Madrid

Simply, contact sales with the following details: Per month or yearly BW usage Region of delivery with % distributed between NA, SA, EU, MENA & APAC! Any specific country you are interested in? Are the streams 24 x 7 or short live events? You can reach sales at buy@5centscdn.com or via live chat!

The BW validity is for a year, and this plan is mainly focused or useful for companys or individual who has every limited number of events per month or in a year! This is a business model we are following 🙂

Yearly plan – BW is reset at the end of the billing cycle, ie, after 1 year! *Addon BW purchased is expired at the end of billing cycle! For example, your yearly plan expires on 31st Dec and you purchased ADD ON of 10 TB BW on 29th Dec, this new ADD ON will be […]

Bandwidth usage for yearly and monthly will be the sum of bandwidth usage of  live streams and bandwidth of Zones. to check the bandwidth usage: Login to your 5centsCDN console Go to the drop down menu called Live Streams which is present at the left side of the console. From the list, select the option […]

Bandwidth-Overage Protection shields you from bandwidth overage charges by automatically disabling CDN resources your account when its account reaches the set threshold between 90 to 120 percent.  You can set a monthly bandwidth limit for your service. If this limit is reached the service will get On Hold, disabling all CDN Resources, thus preventing you […]

Customers are unable to remove credit cards from the 5centsCDN portal directly. For assistance with this matter, please reach out to our billing team through Live Chat or Email.

Invoices are generated 7 days before the due date. 5centsCDN billing cycle is 1st to the end of month hence invoices are generated either on 24th/25th/26th of every month and system will automatically try to capture the payment once the invoices are generated. If you do not wish to be automatically capture by our system […]