Category: Glossary

CDN Bandwidth, abbreviated as BW, represents the assigned limit of bandwidth for your purchased service. When you obtain the service, you receive a specific bandwidth limit based on the resources you have selected. If you utilize the allocated bandwidth during any point within the billing cycle, it signifies that you have reached the BW limit. […]

A fraud order refers to a service request made with illegal or abusive intentions. It occurs when a client fails to provide sufficient or accurate information, including submitting false or misleading details. At 5centsCDN, it is crucial for clients to provide the correct personal information and specify the exact use case when requesting a service. […]

The status “Payment Incomplete” indicates that the invoices have not been paid or that the payment amount has not yet been reflected in our portal. In such cases, clients are advised to contact their respective banks to inquire about the payment status. It is important to verify with the bank whether the payment has been […]

Billable items are products, services, or resources for which a customer is charged or billed by a business or service provider. These items represent the services that have been consumed, utilized, or provided to the customer, and they are eligible for payment according to the agreed-upon terms or pricing structure.

At 5centsCDN, we offer a range of support options to cater to your specific requirements. You have the flexibility to select from our Standard, Premium, or Professional support plans. Our dedicated team will carefully assess your needs and assist you in implementing the necessary configurations to meet your desired outcomes.

The term “canceled order” refers to a service that has been canceled either by our team or by the client. Users have the option to request cancellation through the control panel provided. Additionally, the account management team reserves the right to cancel a service if the client’s verification process is incomplete or if there is […]

An “overdue invoice” refers to an invoice that has not been paid by the due date specified on the invoice. It means that the payment for the services is past its expected or agreed-upon payment date. The overdue status indicates that the payment is delayed or outstanding beyond the specified payment terms.

The term “Unpaid Invoice” refers to invoices that have not yet been paid by the customers. It is important for users to promptly address and settle these invoices to ensure uninterrupted service uptime. Users can conveniently access and monitor the details of their invoices through the control panel provided by 5centsCDN.

In the context of billing, the term “quotes” refers to a document or estimate provided by a seller to a potential buyer. A quote, also known as a quotation or a price quote, outlines the cost and terms of goods or services that the seller is offering to provide.

BW usage refers to the data transferred from the CDN edge server to viewers. When you acquire a plan, it comes with a predetermined bandwidth limit. To keep track of your bandwidth usage, you can utilize the 5centsCDN control panel, which provides detailed monitoring capabilities. Additionally, if you require more bandwidth, it is feasible to […]