Category: Glossary

Active Services in the context of 5centsCDN are the CDN services that are currently operational and functioning properly. To verify the status of your service, you can conveniently access the 5centsCDN control panel.

Active tickets refer to tickets that are currently being addressed or have been escalated for further attention. This indicates that the team is actively working on resolving the specific issue and will provide updates on the ticket’s status. Clients have the ability to track the progress of their tickets through the control panel.

A bank transfer, also known as a wire transfer or electronic funds transfer (EFT), is a method of sending money from one bank account to another. It involves electronically transferring funds from the sender’s bank account to the recipient’s bank account. Bank transfers can be done within the same bank or between different banks, both […]

When you exceed the limits set in your base plan for a specific service or product, an overage invoice is generated. This occurs when your usage of bandwidth, disk space, video encoding, or recording minutes goes beyond the predefined thresholds in your subscription package. The overage invoice provides a comprehensive breakdown of all the included […]

A client ID is an exclusive numerical identifier assigned to individual clients. With the client ID, the 5centsCDN team can easily track and efficiently handle client requests. Essentially, it serves the purpose of identification, allowing for streamlined processes and effective communication.

PayPal is a widely recognized online payment platform that allows individuals and businesses to send and receive money electronically. It provides a secure and convenient way to make online transactions, including purchases, payments, and money transfers. Users can link their bank accounts, credit cards, or debit cards to their PayPal accounts, which serve as a […]

Stripe is a widely used online payment processing platform that enables businesses and individuals to send and receive payments over the Internet. It serves as a secure and convenient infrastructure for processing credit card transactions and handling online financial transactions. Stripe provides a suite of APIs (Application Programming Interfaces) and tools that allow businesses to […]

Opening a ticket is one of the ways to get in touch with 5centsCDN. If you have any questions or concerns about the service, you can submit a ticket. Our team will address the issue and provide a resolution, keeping you informed through the ticket itself. Each ticket generates a unique ID that can be […]

Credits refer to the funds available in your 5centsCDN wallet. You have the flexibility to add credits to your 5centsCDN account whenever you choose, and these credits can be used to pay invoices.

An invoice is a commercial document that outlines the details of a transaction between a seller and a buyer. It serves as a request for payment from the seller to the buyer. Invoices typically include information such as the description and quantity of services provided, the agreed-upon price, any applicable taxes or discounts, and the […]