How to get 5centsCDN servers IP addresses for whitelisting?

Discover the IP addresses of 5centsCDN servers here. Keep in mind that we are continually introducing new servers and expanding our network coverage. Therefore, it’s advisable to consult this knowledge base regularly for the latest information on our newly implemented server IPs. Origin Servers 139.99.121.140 – Singapore 51.210.214.151 – Europe 148.113.152.95 – North America 148.113.152.96 […]

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How can I hide the chapters option from the Video Player? 

To hide the chapters option from your Video Player, you can use ‘hideChapters’ query parameter to customize your player’s behaviour. Here’s a simple step-by-step guide: You can modify your video player’s URL by adding ‘hideChapters=true’ to the end of it. For example: https://your-video-player-url.com?hideChapters=true When viewers access this modified URL, the chapters option will be hidden […]

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Billing Cycle

At 5centsCDN, the billing cycle operates on a monthly basis. This means that invoices are generated regularly, following a consistent monthly schedule. It is crucial for customers to be familiar with their billing cycle as it enables them to comprehend the duration during which their usage will be calculated and anticipate the arrival of their […]

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BW limit

CDN Bandwidth, abbreviated as BW, represents the assigned limit of bandwidth for your purchased service. When you obtain the service, you receive a specific bandwidth limit based on the resources you have selected. If you utilize the allocated bandwidth during any point within the billing cycle, it signifies that you have reached the BW limit. […]

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Fraud order

A fraud order refers to a service request made with illegal or abusive intentions. It occurs when a client fails to provide sufficient or accurate information, including submitting false or misleading details. At 5centsCDN, it is crucial for clients to provide the correct personal information and specify the exact use case when requesting a service. […]

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Payment Incomplete

The status “Payment Incomplete” indicates that the invoices have not been paid or that the payment amount has not yet been reflected in our portal. In such cases, clients are advised to contact their respective banks to inquire about the payment status. It is important to verify with the bank whether the payment has been […]

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Billable Items

Billable items are products, services, or resources for which a customer is charged or billed by a business or service provider. These items represent the services that have been consumed, utilized, or provided to the customer, and they are eligible for payment according to the agreed-upon terms or pricing structure.

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