Category: Network & Security

At 5centsCDN, we offer a range of support options to cater to your specific requirements. You have the flexibility to select from our Standard, Premium, or Professional support plans. Our dedicated team will carefully assess your needs and assist you in implementing the necessary configurations to meet your desired outcomes.

The term “canceled order” refers to a service that has been canceled either by our team or by the client. Users have the option to request cancellation through the control panel provided. Additionally, the account management team reserves the right to cancel a service if the client’s verification process is incomplete or if there is […]

An “overdue invoice” refers to an invoice that has not been paid by the due date specified on the invoice. It means that the payment for the services is past its expected or agreed-upon payment date. The overdue status indicates that the payment is delayed or outstanding beyond the specified payment terms.

The term “Unpaid Invoice” refers to invoices that have not yet been paid by the customers. It is important for users to promptly address and settle these invoices to ensure uninterrupted service uptime. Users can conveniently access and monitor the details of their invoices through the control panel provided by 5centsCDN.

In the context of billing, the term “quotes” refers to a document or estimate provided by a seller to a potential buyer. A quote, also known as a quotation or a price quote, outlines the cost and terms of goods or services that the seller is offering to provide.

BW usage refers to the data transferred from the CDN edge server to viewers. When you acquire a plan, it comes with a predetermined bandwidth limit. To keep track of your bandwidth usage, you can utilize the 5centsCDN control panel, which provides detailed monitoring capabilities. Additionally, if you require more bandwidth, it is feasible to […]

Active Services in the context of 5centsCDN are the CDN services that are currently operational and functioning properly. To verify the status of your service, you can conveniently access the 5centsCDN control panel.

Active tickets refer to tickets that are currently being addressed or have been escalated for further attention. This indicates that the team is actively working on resolving the specific issue and will provide updates on the ticket’s status. Clients have the ability to track the progress of their tickets through the control panel.

A bank transfer, also known as a wire transfer or electronic funds transfer (EFT), is a method of sending money from one bank account to another. It involves electronically transferring funds from the sender’s bank account to the recipient’s bank account. Bank transfers can be done within the same bank or between different banks, both […]

When you exceed the limits set in your base plan for a specific service or product, an overage invoice is generated. This occurs when your usage of bandwidth, disk space, video encoding, or recording minutes goes beyond the predefined thresholds in your subscription package. The overage invoice provides a comprehensive breakdown of all the included […]