Category: Account & Billing

Billing for recording minutes involves combining the minutes spent on both DVR (Digital Video Recorder) activities and NDVR activities. The calculation is done as follows: Recording Minutes= DVR Minutes+NDVR Minutes This comprehensive metric considers the time spent on both DVR-enabled recording and NDVR recording activities on the Streams platform, ensuring precise billing for usage. It’s […]

You can always keep $300 in your 5centsCDN Wallet account or top up your account with Add-on Bandwidth to prevent suspension. Please be aware that Add-on Bandwidth has an expiration period of 11+ months from the date of purchase. For instance, if you acquired 100 TB in October 2023, any unused portion of the Add-on […]

Welcome to 5centsCDN! We’re eagerly anticipating your arrival. Getting started is a breeze – just create an account with us, and you’ll be on your way to using our services in no time. We also provide a trial service to ensure our solution aligns with your needs. You can either opt for the trial service […]

 Payment methods include PayPal, prepaid debit cards, or direct deposit electronic ACH bank transfer payments to an affiliate’s bank account. Affiliate payouts are processed every 30 days from the previous payout date. To request a payout as an affiliate, the minimum withdrawal amount must be $50, and only referrals 90+ days old are eligible for […]

 If a customer downgrades, you will receive the commission associated with that downgrade. No commission is calculated on Add-ON Bandwidth

 You do not receive an additional commission if a customer upgrades to a higher-tiered product in the future. 

Below, you’ll find an explanation of the terms and conditions. Affiliates will receive a commission for the first purchase made by a new customer who is not in an active sales process with us at the time of the affiliate link click.  The customer needs to be an active customer for a period of at […]

Affiliate marketing is a dynamic business arrangement where individuals, known as affiliates, have the opportunity to earn commissions by effectively promoting and selling products or services offered by others. These affiliates handpick products or services they have a genuine interest in, actively endorse them, and subsequently receive a share of the revenue generated from each […]

Overage for disk space is generated when the amount of disk space used exceeds the limit set in for your base plan of the account.  The system will calculate the total overage usage based on the amount of additional disk space used beyond the limit, and this overage usage will be charged to the account […]

The overage invoice is generated on the 8th of every month as it takes time for the system to calculate the complete usage of the previous month.  This invoice will include the total overage usage charges for the previous month.